Do you provide appraisals for your diamond products?

We do for diamond jewelry products with the cost of $2000 or more. 

Anything below that an appraisal can be purchased for $75..

Are your diamond weights exact?

Under FTC regulations, all jewelry manufacturers must disclose their total weight ranges. Richard Cannon Jewelry complies with all relevant FTC regulations. 1/10ct means » .09ct to .12ct,     1/8ct means » .11ct to .14ct 

1/6ct means » .14ct to .17ct,       1/5ct means » .17ct to .22ct 

1/4ct means » .22ct to .27ct,       1/3ct means » .28ct to .35ct 

3/8ct means » .36ct to .41ct,      1/2ct means » .45ct to .55ct 

2/3ct means » .61ct to .68ct,      1ct means » .94ct to 1.04ct 

1½ means » 1.42ct to 1.55ct,        2ct means » 1.90ct to 2.05ct 

3ct means » 2.90ct to 3.05ct,      4ct means » 3.90ct to 4.05ct 

5ct means » 4.90ct to 5.05ct,      6ct means » 5.90ct to 6.05ct

What is your stance on Conflict Diamonds?

We are dedicated to providing high quality diamonds. We too share the public's concern regarding conflict diamonds. We purchase our diamonds only through respected, legitimate channels. JewelCulture.com and United Petals LLC will continue to be a proud supporters of the Kimberley Process that works to uphold legitimacy in the diamond trade and stops the trade of conflict diamonds.

What is Rhodium?

Rhodium plating is a special process that gives silver jewelry a more vibrant, deeper look and makes it appear brighter, richer and more lustrous.

Is 925 stamped on all sterling silver items?

Yes all of our sterling silver items are stamped with 925 as required by the law.

Are all your items stamped?

Yes all of our products are stamped with the corresponding metal and manufacturers logo.

How do you store and process my information? Is it secure?

Your information is always kept strictly confidential and fully secure. We will never sell any information.   

Which payment method do you accept?

We accepts all major credit cards/debit cards, and paypal.

When I enter my payment information is it secure?

At Jewelculture.com, complete security for customer transactions is our primary concern. All information provided by you is securely transmitted to us using via a 128-Bit SSL security, the standard method accepted industry wide for your payment. Your information is 100% secure and confidential.

Does your prices change daily?

Prices do change with market fluctuations. 

All prices on the site are reflective of current prices.

Do you have a catalog?

We do not have any catalogs. We currently display our full collection on our website

What happens if an item is out of stock?

We do try to keep every item in our lines in stock all the time however at times items do go out of stock. In the event an item is out of stock we will let you know within 1 business day after your order has been placed and if you want to substitute the item with another you can let us know. If not we'll continue with your order minus the out of stock item. Most out of stock items come back in stock within 2-4 weeks.